Expanding market access via digital technologies is seen as a key pathway for growth, yet adoption remains low among small enterprises. We investigate barriers to entry through two randomized experiments in the country of Georgia. We find that a ”supply-side” training intervention failed to increase digital participation, despite high initial interest. On the other hand, a ”demand-side” conditional purchase order increased market access by 26 percentage points, while a payment six times larger generated only a modest additional increase. We find no complementarity between training and demand incentives. Together our results highlight demand-side incentives as a cost-effective policy to kickstart adoption. While these effects largely dissipate over time as control firms catch up, firms with higher baseline readiness for e-commerce remain more likely to engage in digital markets several years later, with suggestive evidence that the demand shock accelerated adoption among this group. We show that the remaining barriers to growth are likely behavioral and organizational frictions rather than simple skill or capital deficits.
| Repository name | URI |
|---|---|
| Reproducible Research Repository (World Bank) | https://reproducibility.worldbank.org |
Paper exhibits were reproduced on a computer with the following specifications:
• OS: Windows 11 Enterprise
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• Software version: Stata 19.5 MP
Run time: ~20 minutes
To reproduce the findings in this paper, a replicator must:
_master, and run it.All data sources are included in the reproducibility package and forthcoming in the World Bank Microdata Library.
| Author | Affiliation | |
|---|---|---|
| Aidan Coville | World Bank | acoville@worldbank.org |
| Caio Piza | World Bank | caiopiza@worldbank.org |
| Adam Osman | University of Illinois Urbana-Champaign | aosman@illinois.edu |
2026-05-10
| Location | Code |
|---|---|
| Georgia | GEO |
The materials in the reproducibility packages are distributed as they were prepared by the staff of the International Bank for Reconstruction and Development/The World Bank. The findings, interpretations, and conclusions expressed in this event do not necessarily reflect the views of the World Bank, the Executive Directors of the World Bank, or the governments they represent. The World Bank does not guarantee the accuracy of the materials included in the reproducibility package.
| Name | URI |
|---|---|
| MIT License | https://opensource.org/license/mit |
| World Bank IGO Rider | https://github.com/worldbank/metadata-editor/blob/main/WB-IGO-RIDER.md |
| Name | Affiliation | |
|---|---|---|
| Aidan Coville | World bank | acoville@worldbank.org |
| Reproducibility WBG | World Bank | reproducibility@worldbank.org |
| Name | Abbreviation | Affiliation | Role |
|---|---|---|---|
| Reproducibility WBG | DECDI | World Bank - Development Impact Department | Verification and preparation of metadata |
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